Privacy Policy

1. Who we are

This Privacy Policy explains how the HQSOLTECH IPTV application ("the App", "we", "us") handles information. The App is a cross-platform media player that lets you connect a playlist you already own (for example, an Xtream Codes account) and watch live channels, movies and series on it. The App is published by HQSOLTECH.

2. Information the App handles

We have designed the App to keep your information on your device. Specifically:

Playlist credentials you enter

To connect a service, you enter details such as a server URL, username and password (or a playlist URL). These are stored locally on your device so you don't have to re-enter them. On Android they are kept in encrypted storage backed by the device keystore. We never transmit these credentials to HQSOLTECH; they are used only to communicate with the IPTV provider you selected.

App preferences and on-device content

Settings (such as theme and playback preferences), your favourites, "continue watching" progress, a cached copy of your provider's catalogue, and any media you choose to download for offline viewing are all stored on your device. They are not sent to us.

What we do not collect

• We do not require you to create an account with us.
• We do not use third-party analytics or advertising SDKs.
• We do not collect your name, email, location, contacts or device identifiers for tracking.
• We do not sell or share personal data with data brokers.

3. Network connections the App makes

• Your IPTV provider. The App contacts the server you configured to log in, list content and stream video. Your interactions with that provider are governed by their privacy policy, not ours.
• Artwork & metadata (TMDB). To show posters and descriptions, the App may request film/series artwork and details from The Movie Database (TMDB). This product uses the TMDB API but is not endorsed or certified by TMDB.
• "Set up from phone" pairing (optional, TV). If you use the QR pairing feature, your phone sends the playlist details directly to your TV over your local Wi-Fi network. The data is end-to-end encrypted with a one-time key shown only in the QR code, and no third-party server is involved.

4. Purchases

If the App offers a paid upgrade, the payment is processed by the app store (e.g. Google Play). We do not receive or store your card or banking details. The store may share with us a non-personal confirmation that a purchase is valid, so the App can unlock premium features.

5. Permissions

The App requests only the permissions it needs to function:

• Internet / network state — to load and stream your playlist.
• Local network / Wi-Fi state — for casting and the optional phone-pairing feature on the same Wi-Fi.
• Storage — to save downloads you choose to keep for offline viewing.

6. Data security

Saved credentials are encrypted at rest on Android using the Android Keystore. The optional phone-pairing channel is encrypted end-to-end. No method of storage or transmission is 100% secure, but we take reasonable measures to protect your information.

7. Data retention & your control

Because your data lives on your device, you are in control of it:

• Remove a saved playlist from within the App at any time.
• Clear the app's storage from your device settings.
• Uninstalling the App deletes all of its locally stored data, including saved credentials and downloads.

8. Children's privacy

The App is not directed to children under 13 (or the minimum age in your country), and we do not knowingly collect personal information from them.

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the App after changes take effect constitutes acceptance of the updated policy.

10. Contact us

Questions about this policy or your data? You can reach us through the developer contact details listed on the App's store page (e.g. Google Play).